IT Support Dept, Inc. provides computer system support, software services, design, manufacturing and consulting services in the Lake Norman and Greater Charlotte area. We can provide the means to support your business, advice and guidance on operating and maintaining your home or business networks and products and services to suit all of your computing needs.
Hardware & Network
We have an extensive knowledge and range of computer hardware and software services. We offer troubleshooting and support for hardware and software problems alike, have excellent skills in the assembly and maintenance of hardware and offer various software upgrades and installation techniques to update your most essential software. We have the ability to work with several software operating systems, languages and scripts, hardware and certifications.
Using our computer networking services can help you to reduce hardware costs and share and access different types of devices over a network. We are able to manage networks of all sizes, whether your needs are as simple as two computers sharing a printer or as complex as an office network that shares software and data files.
Recovery & Antivirus
We offer fast recovery and prevention tools specifically designed to target all kinds of viruses and can advise you on how to protect your computer from future viruses. We offer our ongoing support via anti spyware programs, regularly updating anti-virus software and installing virus prevention software.
Server & Communications
We offer various server configurations to help provide you with an essential, top quality network service. These include database servers, file servers, mail servers, print servers, web servers, gaming servers and application servers, all of which can be upgraded. In addition to this we offer server management which aims to keep your services running to the highest possible standard. Our server management utilities allow us to manage the performance of various servers as well.
Routing your computer can be a difficult task, that’s why our team of dedicated staff are on hand to explain how to set up a router for home computer networks as well as for your business networks. We can handle installation, maintenance and performance of your router so that you can enjoy being part of your home network as well as exploring the World Wide Web.
Wireless communications may be taking over our computing world lately but our computer networks still need networking cables to provide integration of the communicative processes between computers, systems and networking devices. We stock an extensive range of networking cables of different lengths to provide fluent connectivity wherever your computer system may be.
Telecoms
VoIP (Voice over Internet Protocol) offers businesses the ability to save money, increase productivity, make voice and data networks more secure and enable employees to easily access your computer network. Your employees will be able to stay connected to each other as well as customers. We offer a wide range of VoIP phone systems and video systems to optimize the functionality of your workforce and are able to offer advice and support in the use and maintenance of these systems.
Don’t hesitate, get in touch with us today and our dedicated team of experienced and qualified staff will help you in any way that they can. Whatever you may require, from hardware and software to anti-virus tools we have the knowledge and product-base to suit your requirements. IT Support Dept. Inc is a company you can trust to install, manage, maintain and optimize your home or business computer systems quickly and efficiently with the integration of ongoing support and product maintenance. Our aim is to dedicate our services to you to ensure you get the maximum performance out of your computing experience.